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TechShed Help Center

  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • What are the shipping options available?
    We offer multiple shipping options including standard and express shipping. Please visit our shipping policy page for more details.
  • What is your return policy?
    We offer a 30-day return policy for most products. Please visit our returns page for more information.
  • What is the warranty period for your products?
    Our products come with a standard one-year warranty. For more details, please refer to our warranty policy.
  • What payment methods do you accept?
    We accept various payment methods including PayPal and offline payments. Please contact us for more details.
  • How do I care for my electronic devices?
    To ensure the longevity of your electronic devices, keep them away from extreme temperatures, avoid exposure to water, and use protective cases.
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